It was early morning when Chad Marshall received a call from one of his employee caregivers. She was sick and couldn’t make her scheduled client visit. Marshall thumbed through his phone list, found someone to cover her shift, and drove the last-minute caregiver to the client’s residence to introduce them.
Within minutes, he received another call from a prospective client interested in his services. Marshall jumped in his car to make the sales presentation. And that was only an hour into the workday.
“I love this business because no day is the same,” said Marshall, a former airman first class. “I usually work from 0700 to 1900. My days are spent visiting doctors’ offices and nursing homes, scheduling employee shifts, and marketing. I do the accounting at night. There have been plenty of nights when I was using QuickBooks and watching ‘Monday Night Football. ’”